sequin world's customer information
sequin world's prices include UK postage and packing with a low £3 minimum order

we ship worldwide ~ see the overseas orders page for details  

about :

we specialise in retailing sequins in small quantities for beadwork, card making, jewellery, scrapbooking, textile and needlework crafts

our sequins and accessories are sold by quantity, unless otherwise stated in the product description.

sequin world is the sister site of http://www.beadmonster.co.uk

UK orders :

sequin world's prices include UK postage & packing with a low £3 minimum order

simply add the goods of your choice to the PayPal basket for secure on-line shopping ~ PayPal is an easy and safe method of payment and you don't need to have an account with them to use your debit or credit card

Sterling cheques or postal orders are accepted for orders over £3 ~ please add the goods of your choice to the PayPal basket but do not proceed to checkout

instead, print the page with your basket's contents then delete the goods from the PayPal basket

write your name, your postal address and your telephone & email address on the print-out then send it with your Sterling cheque or postal order to :

sequin world, suite 82, 33 great george street, leeds, ls1 3aj, uk

please make Sterling cheques or postal orders payable to bead monster

your goods will be posted once your cheque or postal order has cleared

overseas orders :

sequin world is pleased to accept orders over £3 from outside the UK ~ see the Overseas Orders page for details. Please choose an Overseas Order Postage & Packing option from the drop down menu and add to your cart before checkout

bulk prices :

bulk prices are available where noted in the sequin's product description

please email sequin world for a quote stating which sequin, size and colour you require as deliveries from manufacturers can vary 

packaging :

orders for multiple quantities of the same sequin will be packaged as a total amount in the same bag ~ please see the packing slip with your order

delivery :

UK orders under £5.00 are sent by 2nd class Royal Mail
UK orders over £5.00 are sent by 1st class Royal Mail
please allow 7-10 working days 

UK tracking is £3 flat rate for orders up to £35 ~ please email sequin world if you require this service and we'll send you a PayPal Money Request ~ tracking is free for UK orders over £35

Overseas Zone 1 & Zone 2 orders are sent by Airmail
please allow 10-21 working days 

Overseas Order tracking is £10 flat rate for Zone 1 and £15 for Zone 2 ~ please choose from the drop down menu on the Overseas Orders page ~ tracking is free for Overseas Orders over £75 

returns :

sequin world respects customer's rights within current mail order legislation and offers a full exchange or refund on goods returned (unused and in the original packaging) within 10 working days of dispatch to UK addresses or 21 working days to Zones 1 and 2 addresses 

please send returns by recorded delivery to  

sequin world, suite 82, 33 great george street, leeds, ls1 3aj, uk

and email the tracking number to mail@sequinworld.co.uk  

please tell us why you are returning your order and if you want a refund ~ if you would like to exchange your goods please tell us what you want in return

technical :

sequin world's descriptions, sizes and colours of sequins are provided in good faith, however, please be aware that accurate representation may vary due to monitor settings, calibrations or manufacturer's dye lots

sequin world cannot guarantee that it's products are washable or colourfast

sequin world recommends that you test a sequin first before starting your project

queries :

sequin world is strictly an on-line retailer and does not have retail premises.

if you have any queries about sequin world or it's products please click on contact sequin world on the main menu, phone/text 07724886516 between 10.30am and 5pm GMT Monday to Friday or tweet us.

social :

follow sequin world on Instagram, Pinterest and Twitter for tutorials, projects and tips ~ find us as Sequin World (@ann_sequinworld)

share pictures of your creations for a regram, repin or retweet